Dispute with Cell C

<p>About 2 months ago I went to CellC centurion mall (The one upstairs), I took out a smart data share contract. The smart data share contract I took, I get 20Gig of data a month. The following month instead of receiving 20G as per contract agreement, I got 10G. I then decided to contact CellC customer care, to my surprise I found out that I have 2 contracts with them one was an iPhone 7. I told the consultant I only took 20G data not an iPhone 7. The consultant advised me to go to the SAPS to open a case and write an affidavit. I immediately went back to the CellC where I took out the contract with them to talk to the manager. He told me he's aware of ******* contracts that were taken out by their employee and furthermore he told that a case was opened against the member. The manager told me they'll fix the matter and I'll be reimbursed.</p> <p>Yesterday to my surprise they deducted the money for the iPhone 7 and I can't reverse because it will affect my credit rating. I need the money to pay my other things. </p>