DISPUTE ON CONTRACT BILLING - NO HELP!!!

Hi,<br> <br> I recently took out 2 contracts with CellC.<br> A pocket wifi for R 99 (2 gigs each day and night)<br> USB internet ****le for R69<br> <br> I got charged R 2495.88 for my pocket wifi. I hardly used this. My internet connection is terrible where i stay and have called in numerous times to complain.<br> <br> Because the contract as taken out via the internet, i received a call back. The Agent DID NOT specify that this was an Open line and that i needed to Cap it (Put a limit on this line). (The contract for 69 rand, i was informed i need to put a limit on which i did).I cannot afford to spend 1000s of rands on acontract and took it out ONLY for what the packaged offered<br> I have been calling for the past 2 and a half weeks and have been handed from pillar to post and no one is getting back to me. One agent put me through to the TECHNICAL DEPT. and this is a contract/billing dispute.<br> I informed them that i will NOT be paying this amount and till today (11.11.2015) this has not been followed up on as i have to continuously call in for assistance.<br> I spoke to Lindo/Shaun/Abigail/Sindiswe/Liam/Dudumiso.<br> I HAVE never had a problem until now with CellC and am Appalled at the service i received<br> PLEASE HELP