HV
HLS V

1 reviews | Active since Jun 2015

03 Aug 2023, 16:25

Dispute Going for the 5th Month

Hi there!! My past concerns refers. It's now the 5th month of non performance settling an arrear situation from them, which I am not liable for. My actual contract is a clean up to date record. The arrears penalties were added due to UNSUFFICIENT funds because their system did not adhere to my request since the 7th March switching to EFT payment methods between 2nd and 6th if each month, being a pensioner receiving monies on different dates. Previously it was granted and set to the 10th of each month to reconcile their bank account where my payment reflects into. Well! As sworn on an Affidavit thatvI will oay my contract only and the arrears are their discrepancy trying to take unauthorised money exceeding balances from a dead/zero/deactivated bank account since 8th March, like 3 tries in April and May??? Wow! Now holding me responsible? Threatened me with SMS to deactivate my services, which happened twice but was recovered. Then today, 3rd August, just after I made my EFT payment on my standard/legal contract which is up to date? They cutoff my services again, now the 3rd month ordeal. They were just waiting for my monthly payment. So here is my public announcement, no more normal payments from next month until my billing invoice has been credited with THEIR PENALTIES ADDED ON, already threatened to be blacklisted on ITC. Please go ahead and do it. I will keep track of my non actual payments and once I receive their revised billing invoice, I will pay my dues. I am actually forced now to do so. Thank you Cell C for bringing a loyal paid client having 2 contracts, fir 19 years niw, wow, shrunked to 1 contract since January 2023 making out that I am ********, this ghostly one will be the proof of the pudding. Ciao

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Replies (1)
HV
HLS V's update03 Aug 2023, 18:11
Reviewer Update
Dear NH this was not my arrangement the 8th March via an affidavit whereas Cell C ordered me to send one. It was approved end March for this EFT payment until the 10th of each month to reflect in your bank account. NOBODY MENTIONED A CASH PAYMENT. It was closed and confirmed in order via your media group consultant that it was okay in March. Your debicheck system still tried to take unauthorized money in March, April and May???? How long does yoyr system take to be adjusted lol. Its classic. An EFT IS A CASH DIRECT PAYMENT AS FAR AS I HAVE LEARNED IN MY 67 YEARS OF AGE WHEN IT CAME INTO WORKS. I WENT ON PENSION IN MARCH 2020 AND STILL PAID MY TWO CONTRACTS ON THE 1ST OF EACH MONTH WHILE I HAD FUNDS. IT HAS GOT NOTHING SWEET NOTHING TO DO WITH CELL C ITS MY PERSONAL LIFE. IF YOU WANT TO KNOW IF I AM MARRIED OR DIVORCED DO YOU WANT PROOF TOO? I AM ****EN SICK AND TIRED CELL C. DO WHAT YOU WANT TO.