MR
Mickey R

1 reviews | Active since Mar 2018

27 Mar 2018, 14:37

Dishounering Cell phone contract .

Cell C not hounering a cell phone contract that i took out with Cell C that was agreed upon by Cell C employees on email.Please see below a copy of Cell C representives that authorized the contract and Cell C are not honouring contract as per agreement.

I approved and got authorized

Sent from my iPhone

Brett Cassidy Executive Head: Corporate & SME Cnr Maxwell Dr. & Pretoria Main Rd. Buccleuch Johannesburg **********

This email and its contents are subject to our email legal notice which can be viewed at http://www.cellc.co.za/dl/cms/downloads/Email_legal_notice.pdf

On 26 Jan 2017, at 1:52 PM, Emilie Marchand ********** ********** wrote:

Hi Mickey

As per our telephonic conversation yesterday, I here confirm that CellC will be paying your last 10 months of your 24month contract @R499 per month To make up the R5000 cash back that we have kept

@Brett please approve the above

Regards Emilie Marchand

0
Replies (3)
Cell C
Cell C's reply27 Mar 2018, 15:43
Official

Thank you for bringing this matter to our attention.

We will ensure that it is sorted. Apologies for the poor service.

Regards

Cell C | PN

Cell C
Cell C's reply29 Mar 2018, 14:40
Official

As per feedback, Jane has assisted you with this matter.

Regards

Cell C | PN

MR
Mickey R's update29 Mar 2018, 15:49
Reviewer Update
I have been dealing with Jane for the last three months and had no joy. Jane says she has finally got authorization so lets wait and see what happens at the end of the month. Kind Regards Mickey