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anand A

1 reviews | Active since Nov 2012

14 May 2015, 19:01

DISHONESTY

I had a contract with Cell C. One month before the contract expired, I informed Cell C that I wanted to terminate my contract. The Atrium branch of Cell C informed me that I only owed 26.00. I paid this. I was then informed by Cell C that I owed R35.00. I paid this. I then received a sms from Cell C that I owed R35.00. They threatened to report me to a credit bureau. I paid this and received a sms from Cell C that I owe them nothing. I still believe they have me listed and I would like them to clear this of immediate effect

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Replies (1)
Cell C
Cell C's reply15 May 2015, 07:34
Official
Hello Anand.Attwarie,

Thank you for bringing this matter to our attention.

One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,