1 reviews | Active since Mar 2017
Dishonest service provider..
<p>I was contacted by one of their sales ladies in December and she convinced me to take out a cell c wifi contract. She told me that the monthly payment will be R129.00 per month. I then notice that they were deducting R629.00 from my account every month. I contacted them 2 months ago and have been spending alot of money on phone calls and I want to one of their stores in parow sanlam centre as well but to no avail...they told me how many times they will investigate and come back to me, well I am still waiting. They are still deducting the money from my account. I have to pay alot of money to get out of this contract now. Their customer service is very poor and the consuItants dont take my complaint seruiosly. I want to know how can i go about suing them for lying to me and trick me into signing this contract and to get my money back. I want to warn the public to not liaise with cell c. They are ***** and I am sorry that I trusted them.</p>
All our calls are recorded and we have records on our system. So we will investigate this matter by listening the call recordings and go through the notes on the system the assist accordingly.
You will be contacted with feedback during the course of the day.
Regards
Cell C | PN
All our calls are recorded and we have records on our system. So we will investigate this matter by listening the call recordings and go through the notes on the system the assist accordingly.
You will be contacted with feedback during the course of the day.
Regards
Cell C | PN
Mpho has been in contact with you to assist with this matter. He confirmed that a refund has been prepared and it will take between 3-7 working days to reflect in your bank account.
Regards
Cell C | PN
Mpho has been in contact with you to assist with this matter. He confirmed that a refund has been prepared and it will take between 3-7 working days to reflect in your bank account.
Regards
Cell C | PN
