CB
Christopher Brodie-smith
1 reviews | Active since Jan 2011
16 Oct 2015, 15:12
Dishonest sales pitch
Good day,<br> <br> Seeing that Cell C is not responding to Facebook, I will try hellopeter.<br> <br> I am beyond angry with your call centre. Your agent tried to trick me into a new contract. First she asked if I didn't want a new phone. I said NO, I was happy paying on a month to month basis. Then she said I qualified to reduce my call rate / minute. She told me she was going to convert it. She asked for my contact details / personal information etc... and then quickly said their was a 5 day cooling off period and that my contract would be for 2 years. When I objected, she told me \but it's a cheaper call rate". Honestly"
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Replies (1)Cell C's replyOfficial
16 Oct 2015, 15:16Hello brodie84,
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
Cell C's reply16 Oct 2015, 15:16
Official
Hello brodie84,
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
