EP
Etienne P

1 reviews | Active since Jul 2016

02 Dec 2019, 16:57

Dishonest retentions agent.

I wanted to cancel 2 data contracts, was conned by your retentions agent that she will offer me a lower price on a month to month basis. Well, she signed me up for another 2 years. I want you to please listen to the voice recording between myself and your agent, and prove to me that I agreed to a 2 year contract. Please contact me, if not I will just block the debit order.

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Replies (1)
Cell C
Cell C's reply03 Dec 2019, 10:06
Official
Good Day Etienne 

Thank you for contacting Cell C. 

Our team will be in touch to assist. 

^MP