CE
Clifford E

1 reviews | Active since Mar 2018

10 Mar 2022, 12:10

DISHONEST PRACTICES !!!!!!

Cellc's disgusting, dishonest business practice Disgusting business practice ! I bought a month-to-month Smart Data package from a CellC telecanvasser. I never once had occasion to use it so phoned in today to cancel it. Imagine my horror and surprise when I was informed by the call centre that CellC had UNILATERALLY changed the terms and I would have to pay a huge cancelation fee !!!!! Surely this flies in the face of any consumer act and business practice ????

0
Replies (2)
Cell C
Cell C's reply10 Mar 2022, 20:56
Official
Hi Clifford

Thank you for reaching out.

Kindly advise as to why you wanted to cancel.

^NH
CE
Clifford E's update05 Apr 2022, 19:05
Reviewer Update
I've never used the data BUT THAT' NOT THE POINT !!!! I'm exercising my right to cancel