JvdW
Jasper van der Westhuizen

1 reviews | Active since Nov 2018

27 Nov 2018, 14:44

Dishonest company period.

Lying, ********* business. My phone stopped charging, I sent it in under warranty and they sent me a quote back saying there is water damage. My phone has never been close to any water. What stops them from chucking water on the phone and claiming water damage? I know the truth but how would I ever prove it? You cannot even take the phone to a specialist and ask them beforehand what the problem is, because that would void the warranty. My advice: Stay well clear of Cell C.

0
Replies (3)
Cell C
Cell C's reply27 Nov 2018, 14:48
Official
Good afternoon Jasper

We will get someone to contact you and provide clarity. The company is not dishonest and they would not chuck water on your phone.

Regards
Cell C | PN
JvdW
Jasper van der Westhuizen's update27 Nov 2018, 16:26
Reviewer Update
Well, best one can hope for is that someone sets you a well documented trap. You can contact me as soon as I get a new phone from MTN.
JvdW
Jasper van der Westhuizen's update29 Nov 2018, 15:16
Reviewer Update
Actually, I plugged it in and the phone is working fine now. Pfffff.... Which just proves there were no water damage in the first place as that would surely have ****ed the phone. I ended my contract, I don't deal with that (Cell C's) kind of integrity. I feel for the millions of people who, I'm sure, have got the "water damage" excuse in the past and will probably get it in the future. Good riddance then.