SP
Sbusiso P

1 reviews | Active since Oct 2023

23 Oct 2023, 22:23

Disguting Staff treatment

Worsted & shocking experience I've ever had, the 1st time around when I went to go apply for an S23 the experience was appalling, I was assisted by a consultant who just gave me an offish experience treating like I'm some **** in the shop I however let it slide just judging how my ID and bank statements were went through ended. being assisted by Vodacom.

Today a mate of mine happened to want to go to the store to change his banking details we were requested to have ID and bank statements he then however tells us systems off then decided to go to the back with his superiors and other staff members looking at us in a disgusting manner.

Please look into Toni and Mpho as they service is really nonsense if you feel like I'm not fit enough rather turn me down in a more respectful manner saying your offline unlike treating people like ****.

Cell C Newmarket Mall please look into your staff.

0
Replies (1)
Cell C
Cell C's reply24 Oct 2023, 07:37
Official
Good Day Sbusiso Phakati 
Thank you for bringing this matter to our attention and please accept our sincerest apologies in that regard.
Rest assured that it will be addressed accordingly. That is definitely not the type of service that we aspire to provide. 

Regards
^TD