SP
Simone P

1 reviews | Active since Dec 2016

17 Dec 2020, 11:47

Disgusting waste of money

Paying for 4G internet which we can hardly ever use. If you call the help centre, it is to no avail. Utterly disgusting that our internet just "blacks out" 3 days every week. What are we paying for??? Consultants lazy and full of excuses. IF you are in fact working on the system or "switching towers", would it not be professional to inform your customers???

0
Replies (2)
Cell C
Cell C's reply17 Dec 2020, 11:57
Official
Good day Simone
 
 Please accept our sincere apologies for the unpleasant service experienced.
 
 One of our Social Media Consultants will contact you and assist.
 
 ^NZ
SP
Simone P's update17 Dec 2020, 14:37
Reviewer Update
Yeah. Awaiting their swift feedback. Thanks