DH
Dvid H

1 reviews | Active since Sept 2016

21 Jun 2021, 20:54

Disgusting Vultures whose services are poor - @Consumers be careful with Cell C

So They have debited me R70 for late payment while they said it will take over 30 days when you change a bank account and I must pay manually - manual payment was made on time and now I must pay R70 for their *********** process? One of the reasons why I am moving my whole Ecosystem to Vodacom - disgusting service, it was Data Dissapearing, Connection Issues and now this aikhona...they enjoy ur getting attention through hello Peter for their incompetencies...

0
Replies (5)
Cell C
Cell C's reply21 Jun 2021, 21:25
Official
Good day Mr. Dvid Hlaps

Thank you for writing to us.

We have received your review regarding the billing of your Cell C account.

We will investigate and contact you for assistance.

^NZ
DH
Dvid H's update21 Jun 2021, 21:31
Reviewer Update
I will appreciate that, advice your team not to communicate something then do something else.
Cell C
Cell C's reply22 Jun 2021, 07:42
Official
Will do.

^YM 
DH
Dvid H's update02 Jul 2021, 10:38
Reviewer Update
12 days after the initial request, my money hasn't returned to my account. My contract is expiring on the 3rd July and apparently they are angry that I am leaving and decided to hold my R70 as credit for what cos my contract with them expired and now the lady who called me on Sunday saying I will have it in 48 hours disappeared hmmmm poor cell c, such a poor service
Cell C
Cell C's reply02 Jul 2021, 16:37
Official
Hi there 

Had you already submitted a cancellation request? 

^MP