KL
Kathleen L
1 reviews | Active since Jan 2014
06 Mar 2015, 10:16
Disgusting to say the least
I am a NEW client to Cell C, and last week saturday I loaded airtime via cellphone banking and TILL TODAY that airtime has not reflected on my phone! I have to keep phoning CELL C, then get told by Customer Care it's a technical query, they transfer me then Technical says its a Customer Care query. MAKE UP YOUR MIND!!!! I want my airtime by 12:00 TODAY I don't care how you do it!!!
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Replies (1)0
Replies (1)Cell C's replyOfficial
06 Mar 2015, 10:55Hello KathleenL1976,
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Cell C's reply06 Mar 2015, 10:55
Official
Hello KathleenL1976,
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
