YM
Yongama M

1 reviews | Active since Oct 2009

14 Dec 2015, 11:02

DISGUSTING STATEMENT SENT CALLING ME A *********

Cell C has intentionally changed my second name to *********. There is no explaination for this deliberate deed. How do I deal with a company that views me as such. I have tried to do the honest and reasonable thing of trying to get the contracts cancelled at the end of the current month. But no, Retentions tells me about procedure of 30 day notice and they expect me to pay another subscription. Disgusting. For what? <br> <br> Please get them to cancel the two contracts at the end of this month 31 December 2015 with no further loading of data and no further statements.<br> <br> How does Cell C expect me to pay after labelling me as such. A *********. I expected more from you after all the hell I have been through, supporting you all these years. If that what you think of me, I wonder what you think of your other customers. This was intentional with all your quality controls that you should have.

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Replies (1)
Cell C
Cell C's reply14 Dec 2015, 11:38
Official
Hello yongamam,

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN