DISGUSTING SERVICE- What a Trauma just to cancel a contract

Never did I ever think that I would have to go through so much hassle just to get my contract cancelled with Cell C.I have been calling 084 143 using my ********* number to cancel 2 contracts that I had with Cell C but up to date nothing has been done your useless, pathetic and passing the buck consultants are so *********** and your retention call centre managed by non-existent supervisors who are always on meetings are ruining the company’s reputation. I have opted to close my Absa account because of Cell C and moved to FNB and to my surprise today I received an sms advising me that I have been handed over for what ?when 3 consultant advised me that both my contracts have been cancelled that was in July 2018 after numerous attempts and a payment of R214.00 was made in July to Cell C in order for me to be able to cancel….You are guys just don’t know what customer service is and at this day an age the ombudsman will definitely enjoy ruling against you because of your behaviour towards customers. My credit profile has been ruined by Cell C and am at the verge to of losing my mind at this point because no one is listening to me when I contact you guys no one knows how to resolve a simple thing such as cancellation

I request that my issue be resolved today and I will be taking this to social media maybe the more people come out to drag your name down maybe its when you will take our issues seriously and I know for a fact that I am not the only one with this issue there is so many of us out there wanting help but no one is coming to the party.