TN
Treasure N

1 reviews | Active since Sept 2018

29 Jan 2021, 12:33

DISGUSTING SERVICE, USELESS INTERNET AND RUDE STAFF!

Inefficient and rude staff and services! My internet has not been working for the past 6 days and no one can help at all! The staff is extremely rude and the team leaders equally useless! You pay for a service you do not receive and no one can be bothered to help. What you get is condescension and sass from ill mannered and rude consultants who go unpunished. The technical department is the worst! They have the gall to drop the call as you speak. After being put on hold for an unreasonable time by argumentative Bongani from the technical team I am expecting a call from team leader Kwanele who I can only hope will be able to do what is right but highly doubt it if history is any indication. DISGUSTING SERVICE AND REVOLTING STAFF! I can't wait to cancel my useless contract!

0
Replies (2)
Cell C
Cell C's reply29 Jan 2021, 15:07
Official
Good day Treasure

Thank you for your review.

 We are sorry to hear you had such a frustrating experience, but really appreciate you bringing this issue to our attention.

We have referred it tour our team for further assistance.

Do expect our call.

^YM

TN
Treasure N's update29 Jan 2021, 20:01
Reviewer Update
Shut up with the lies! I've been told that BS for the since Monday and no one ever calls ???? debits yes with no fail! Help NEVER! TILL NOW I'VE BEEN WAITING FOR A PHONE CALL THAT I WAS PROMISED FROM THIS MORNING BUT NOTHING! YOU PEOPLE SHOULD BE ASHAMED AND I HOPE YOU LOSE BUSINESS AS YOU ARE USELESS *****S!