disgusting service received

ive received the worst service ever , ivebeen with them for 5 years and had 5 contracts with them.

Ive had 5 contracts with cellc for the past 5 years .

I admit that there was a default in payment however upon speaking to agents we were told that it was never 120 days overdue.

We called on the day we received the sms about the deactivation and the agent assured us that nothing will happen to our account. We then made payment of 7080 I have proof of the payment only to realise that cellc still cancelled all my phone accounts.

This has made our lives hell. All our banking accounts and personal contacts were unable to contact us . I would like to say after that we were contacted and advised that this will be resolved . up to date I still have not received any feed back and now without our choice the contracts were cancelled and now we have a bill 18000 plus yet we made a payment of 7080.

Cellc is robbing a loyal customer and this isn’t fair .

I will be taking this to the media and I will be voicing my opinion regard the unfairness and terrible treatment we received when the accounts were deactivated . We have given cell c nothing but loyalty .