DISGUSTING SERVICE! NEVER OPT FOR CELLC!!EVER!!!!!

I AM HIGHLY DISGUSTED BY THE APPALLING SERVICE PROVIDED BY CELLC

Since February 10th I have been struggling with Cellc to have my Insurance claim processed. Each time I call, I wait for nearly 40 minutes just to speak to someone then get placed back on hold for another 20 minutes!!! PHONE BILLS CAN GLADLY BE PROVIDED!

Today,after many attempts,many ticket numbers I finally get hold of a "customer service agent" just to be told "sorry we do not have that phone" .WHAT????

My cellphone is 2 months old,I have checked with 4 Cellc Stores in Cape Town and everyone says they have tons of Huawei P10 lite cellphones in stock.???

"Customer service agent" then tells me it will take up to 14 business days for a Huawei P10 lite handset.!?!?!?! WHAT THE HECK????

Come on cellc, after being a loyal customer for 9 years this is the thank you we get.???? I am most certainly cancelling my contract and this stupid expensive insurance.

Now I have to be without a cell phone for another 14 business days because CELL C is clearly clueless when it comes to what CUSTOMER SERVICE REALLY IS!!!

I would never recommend cellc to anyone!!EVER! Literally!!!

If there is ANYONE from Cellc who can actually assist,or should I say who actually wants to assist..Please send me an email to ********** and I will provide you with a contact number.