IB
Iris B
1 reviews | Active since Jun 2019
03 Jan 2022, 13:58
Disgusting Service, if there is any
I am having a problem with my sim card, my line gets block/ deactivated every time I purchase airtime or data, I phoned to activate a Self Service pin, just to find out according to the agent/system....I went into the Cell C store and app**** to deactivate my line, I never went near a Cell C store today and it's not the first time my line is deactivated, for no reason whatsoever. Can someone kindly assist me and explain to me why this is happening, I am using this line for work and personal, I don't know why would I apply for it to be deactivated.
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Replies (2)
Cell C's replyOfficial
03 Jan 2022, 14:41Hi Iris
Thank you for reaching out.
Please be advised , your line was suspended due to suspicious activity. When your line gets suspended you can only be assisted at the store.
^NH
Thank you for reaching out.
Please be advised , your line was suspended due to suspicious activity. When your line gets suspended you can only be assisted at the store.
^NH
Cell C's reply03 Jan 2022, 14:41
Official
Hi Iris
Thank you for reaching out.
Please be advised , your line was suspended due to suspicious activity. When your line gets suspended you can only be assisted at the store.
^NH
Thank you for reaching out.
Please be advised , your line was suspended due to suspicious activity. When your line gets suspended you can only be assisted at the store.
^NH
IB
Iris B's updateReviewer Update
04 Jan 2022, 09:08Hi
So does this mean every time I load/buy airtime or a data bundle, it is a suspicious activity. This is so unfair that Cell C can just decide to suspend your line at anytime they feel it's a ''suspicious'' activity, and then you must still take time and use money to go to a store, where you sit and wait for how long to be assisted, after they felt like suspending it....I am very annoyed!!!!
So does this mean every time I load/buy airtime or a data bundle, it is a suspicious activity. This is so unfair that Cell C can just decide to suspend your line at anytime they feel it's a ''suspicious'' activity, and then you must still take time and use money to go to a store, where you sit and wait for how long to be assisted, after they felt like suspending it....I am very annoyed!!!!
IB
Iris B's update04 Jan 2022, 09:08
Reviewer Update
Hi
So does this mean every time I load/buy airtime or a data bundle, it is a suspicious activity. This is so unfair that Cell C can just decide to suspend your line at anytime they feel it's a ''suspicious'' activity, and then you must still take time and use money to go to a store, where you sit and wait for how long to be assisted, after they felt like suspending it....I am very annoyed!!!!
So does this mean every time I load/buy airtime or a data bundle, it is a suspicious activity. This is so unfair that Cell C can just decide to suspend your line at anytime they feel it's a ''suspicious'' activity, and then you must still take time and use money to go to a store, where you sit and wait for how long to be assisted, after they felt like suspending it....I am very annoyed!!!!