SM
Siphesihle M

1 reviews | Active since Sept 2018

24 May 2021, 10:21

Disgusting service from cell c

I am absolutely disgusted with the service at cell c. It has been over 48 hours since I made a settlement payment as they had closed my line. They refuse to cancel my contract even though I have sent through proof of payment to every single email address they’ve provided me since Thursday. I don’t know what more to do but I want this resolved and a paid up letter provided.

I will NEVER get into a contract with these *******. They have been unable to provide me with reasons behind many of the amounts they added to my account and because I was tired of the back and forth, I settled it in full. Now they refuse to allocate my payment. Fix this!!!!!

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Replies (2)
SM
Siphesihle M's update24 May 2021, 10:48
Reviewer Update
I don’t want it reactivated. I want the contract cancelled and a paid up letter sent.

Cancel it!
SM
Siphesihle M's update24 May 2021, 10:57
Reviewer Update
I don’t understand why it suddenly has to go to the relevant team. Sort this out today. I do not want any ties with you.

Cancel this contract. I owe you nothing. Do the right thing for once. I don’t want this back and forth.