GS
GERALD S

1 reviews | Active since Jul 2017

05 Jul 2017, 21:08

DISGUSTING SERVICE FROM CELL C

<p>I have a top up contract with cell c. When I wanted to load airtime today I found out that my phone has been suspended.After nearly two hours I got hold of their customer service,only to found out that according to their records I havn't pay my account for June. The payment date was 30 June 2017.I made the payment on 17 June 2017.Two weeks in advance!!!. I am still without a phone because they cannot allocate the payment.Thank you cell c ,you are in breech of contract. I am finish with you.</p>

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Replies (1)
Cell C
Cell C's reply06 Jul 2017, 07:34
Official

Hi Gerald

We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN