Disgusting Service From Cell C

I called Cell C Joburg office just after 21:00 this evening to query an advance that they had deducted but still showed owing.Anthon who refused to give me his last name took the call,he was generally very rude and did not want to listen to what i had to say except to argue and insist on what he was saying though it was not correct,after realizing that he could not assist i requested that he transfer me to a team leader who could assist with my query,i held for about 10 minutes when he came back and told me that he was putting me through to Ayanda the team leader,i held for another 15 minutes when my call was cut off. I called back and my call went to the Durban office and Mbali advised that the person who took my call did not put any notes on the system and she was not able to transfer me back to the Joburg office and i had to hang up and call again and could hopefully get through to the Joburg office.<br> This is the most disgusting service i have ever received,i cannot believe that a company this big still doesn't comprehend the essence of customer service and still treat it's customers like they do not matter even though we have more than enough networks to choose from......