MS
Marinda S

1 reviews | Active since Dec 2019

08 Dec 2021, 21:05

DISGUSTING SERVICE - CELL C

This review is on behalf of my mother Mrs C S Potgieter. We have struggling with unauthorised deductions on her account for months - an amount of R299 is being deducted off her account and another amount of R179 and some months R178.90 why no one knows - they did refunded an amount back but the deduction of R299 never stopped. We send emails upon email no joy we had a staff member of Cell C calling my mother a **** not even he had the decency to apologize or even answer back any emails - disgusting how bad the service became. Not even ICASA bother to answer emails!!!!!

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Replies (1)
Cell C
Cell C's reply09 Dec 2021, 06:59
Official
Good day  Marinda 

Thank you for contacting. 

We apologies for any inconvenience caused. The matter will be escalated to our Support, do expect our call soon. 

^NT