Disgusting Service - CANCEL MY CONTRACT

<p>I called in to process my upgrade with Cell C and the advisor told me everything is sorted, I will have my phone in 2-3 days. After NO FEEDBACK, i call to follow up and I'm told that my account is handed over and I cannot receive and upgrade. HOW???? When my payments are all up to date. No one has informed me I have been handed over and YOU HAVE NO VALID REASON TO DO SO!!!!!! Please take this as my notice to cancel because your service is putrid and *******</p>