SL
Saneeqa L

1 reviews | Active since Feb 2019

02 Sept 2021, 11:16

DISGUSTING SERVICE

I must say im so glad all 4 of my contract with cell C are coming to an end real soon I asked for my Debit order to be stopped and i do EFT as (another problem) cell c was debiting me way more than agreed on, so everymonth i do my EFT then i checked my statement i see every month they charge me R70 for returned debit order.........excuse me cell c i called in and asked for EFT why charge me I now get a disgusting email to say in in arrears......YOU OWE ME CELL C........ I Have been a client for years........IM DONE WITH CELL C NOW i log call after call and i just get a message "how did we do to resolve your query" phathetic!!!!!!!!!!!! BYE BYE CELL C.........

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Replies (5)
SL
Saneeqa L's update02 Sept 2021, 11:21
Reviewer Update
and to think i need to upgrade 2 contracts now in septermber.......great way to loose a client cell c R70!!!!!!!!its about customer service not the R70
SL
Saneeqa L's update02 Sept 2021, 11:53
Reviewer Update
then why didnt they change the date
why must i pay for pathetic service like this
you forcing people to move away from cell c
has my ACCOUNT ever been in arrears ever
surley your customer service would then know to change the date??????i get paid the 20th how would i have money before payday
SL
Saneeqa L's update02 Sept 2021, 11:53
Reviewer Update
pls i need a call from cell c to tell me when all my contracts expire
all 4 im done
SL
Saneeqa L's update02 Sept 2021, 11:55
Reviewer Update
If the R70 x 5 cannot be reversed due to stupidy of your staff
then i want all 4 cancelled
Vodacom will be gaining 5 new contracts from ,me

SL
Saneeqa L's update02 Sept 2021, 11:57
Reviewer Update
and look at my contract that was taken out before this one........and see why i had to cancel my debit order..........again cell c mess ups that i had to pay for