AA
Anonymous A
1 reviews | Active since Aug 2020
26 Mar 2024, 11:31
DISGUSTING SERVICE AND CROOCKS
TERRIBLE SERVICE PROVIDER EVER, IF THERE WAS A ZERO RATING I WOULD HAVE GIVEN THEM ZERO BECAUSE THAT IS WHAT THE DESERVE.. I TOOK A CONTRACT WITH CELL C AND INSURED MY DEVICE 2 YEARS AGO BUT NOW THIS YEAR I GOT ****** AND SUMBITTED ALL THE REQUIRED DOCUMENTS BUT THEY HAVE DECLINED MY CLAIM AND I NEVER MISSED PAYMENTS. CROOCKS I WILL NEVER RECOMEND ANYONE TO ENSURE WITH THEM AS THEY ARE CROOCKS THAT ONLY WANT TO USE THE POOR AND NOT PROVIDE ANYTHING AT THE END
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Replies (3)0
Replies (3)
Cell C's replyOfficial
26 Mar 2024, 11:38Dear Pelisa Nxikwe,
Thank you for contacting us regarding your Device Claim.
We do apologize for any inconvenience caused thus far.
Kindly provide us with the reason Device Insurance declined your claim, as well as the number directly linked to the device, in order for us to look into the matter.
Regards
Cell C | DA
Thank you for contacting us regarding your Device Claim.
We do apologize for any inconvenience caused thus far.
Kindly provide us with the reason Device Insurance declined your claim, as well as the number directly linked to the device, in order for us to look into the matter.
Regards
Cell C | DA
Best regards,
Cell C's reply26 Mar 2024, 11:38
Official
Dear Pelisa Nxikwe,
Thank you for contacting us regarding your Device Claim.
We do apologize for any inconvenience caused thus far.
Kindly provide us with the reason Device Insurance declined your claim, as well as the number directly linked to the device, in order for us to look into the matter.
Regards
Cell C | DA
Thank you for contacting us regarding your Device Claim.
We do apologize for any inconvenience caused thus far.
Kindly provide us with the reason Device Insurance declined your claim, as well as the number directly linked to the device, in order for us to look into the matter.
Regards
Cell C | DA
Best regards,
AA
Anonymous A's updateReviewer Update
26 Mar 2024, 12:10How can CELL C e so *****, for over almost 2 years paying my insurance and at the time of need and when I'm vulnerable then I'm told that my claim has been declined HOW ? My ID number is *** , cell number linked to device ***. how can a company as big as cell c **** the poor in the time of need. I will never recommend anyone to buy anything from cell c
AA
Anonymous A's update26 Mar 2024, 12:10
Reviewer Update
How can CELL C e so *****, for over almost 2 years paying my insurance and at the time of need and when I'm vulnerable then I'm told that my claim has been declined HOW ? My ID number is *** , cell number linked to device ***. how can a company as big as cell c **** the poor in the time of need. I will never recommend anyone to buy anything from cell c
Cell C's replyOfficial
26 Mar 2024, 12:20Dear Pelisa Nxikwe,
Thank you for your response.
We have escalated your query and our Team will make contact with you within 24-48 working hours to assist effectively.
Cell C | DA
Thank you for your response.
We have escalated your query and our Team will make contact with you within 24-48 working hours to assist effectively.
Cell C | DA
Best regards,
Cell C's reply26 Mar 2024, 12:20
Official
Dear Pelisa Nxikwe,
Thank you for your response.
We have escalated your query and our Team will make contact with you within 24-48 working hours to assist effectively.
Cell C | DA
Thank you for your response.
We have escalated your query and our Team will make contact with you within 24-48 working hours to assist effectively.
Cell C | DA
Best regards,