Disgusting Service & Always a different story!

December 2014 I had some financial problems and weren't able to pay my account.In May 2015 I started paying my account every month for the good person I am.I phoned to find out whether i can pay my 074 contract and close it-i was told NO as i have another contract linked to this one & need to pay all! I Found Cellc's response really pathetic & unfair. Although one payment goes off,I app**** twice & did 2 separate contracts @ 2 different dates How the HELL can this be 1 contract?!?!<br> I was getting nowhere with Cellc&I decided to pay the account monthly as I cannot AFFORD to pay 2 contracts once off to close the 2 (supposed to be) accounts!I contacted Cellc to confirm when both contracts finish-July & August-I also confirmed with their *********** staff on 2separate occasions that if my accounts reach their expiry dates in July & August,will the billing stop? (the whole point -i cant afford),so that I am no longer billed for services I do not use(I signed 2year).Twice it was said that if my accounts reach their end(& I cannot renew them as I'm in arrears)the accounts will END!I WILL NO LONGER BE BILLED.Today, I was told - Oh no, you still get billed! but monthly!<br> PLEASE CELLC EXPLAIN