TM
Tarryn M
1 reviews | Active since Apr 2019
06 Feb 2021, 18:42
DISGUSTING SERVICE!!!!!!!!!!!
I am so disgusted with cellc and their service, I sent proof of payment to them and they go and debit my bank account by R4 400 I am so angry, this is nonsense, this is very sickening I am only supposed to pay R900
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Replies (2)TM
Tarryn M's updateReviewer Update
09 Feb 2021, 08:54Proof of payment was sent once again, until now this is not sorted out!!!!!!!!Nomukiso called me but she has not sorted anything out and she is not very nice to deal with as well,she doesn't care abouttthe customers needs!!!!!!!! Someone from finance needs to call me today I want this fixed and sorted out immediately!!!!!!!!!!!!!!!!
TM
Tarryn M's update09 Feb 2021, 08:54
Reviewer Update
Proof of payment was sent once again, until now this is not sorted out!!!!!!!!Nomukiso called me but she has not sorted anything out and she is not very nice to deal with as well,she doesn't care abouttthe customers needs!!!!!!!! Someone from finance needs to call me today I want this fixed and sorted out immediately!!!!!!!!!!!!!!!!
Cell C's replyOfficial
09 Feb 2021, 15:24Dear Ms. Tarryn
Thank you for getting back to us.
We have checked for proof of payment on our Social Media mailbox and we are not able to locate it.
Please confirm the email address it was sent from so we can allocate payment. In the interim, do expect a call in relation to your billing query.
^NZ
Thank you for getting back to us.
We have checked for proof of payment on our Social Media mailbox and we are not able to locate it.
Please confirm the email address it was sent from so we can allocate payment. In the interim, do expect a call in relation to your billing query.
^NZ
Cell C's reply09 Feb 2021, 15:24
Official
Dear Ms. Tarryn
Thank you for getting back to us.
We have checked for proof of payment on our Social Media mailbox and we are not able to locate it.
Please confirm the email address it was sent from so we can allocate payment. In the interim, do expect a call in relation to your billing query.
^NZ
Thank you for getting back to us.
We have checked for proof of payment on our Social Media mailbox and we are not able to locate it.
Please confirm the email address it was sent from so we can allocate payment. In the interim, do expect a call in relation to your billing query.
^NZ
