DC
Deacan C

1 reviews | Active since May 2012

03 Aug 2016, 09:00

DISGUSTING SERVICE!!!!!!!

<p>Move over to Cell C they say..........1 month to port my number! 1 month to fix my connection errors! now 3 weeks after laying 4 complaints, only ONE agent actually logged it and the 1st team leader gave me a **** ref number!! I bought data and airtime with my online banking and it never came through but instead I recieved messages from VIRGIN MOBILE (where i ported my number from) saying airtime was loaded (and yes i chose cell c when i purchased like i always do as per my records). Now i recieved my monthly airtime and data on Monday on the 1st August and today every last cent and MB is gone. So sick of this bull****</p>

0
Replies (1)
Cell C
Cell C's reply04 Aug 2016, 05:37
Official

Thank you for posting to us.

We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.

Regards

Cell C | PN

Best regards,