1 reviews | Active since Sept 2013
<p>I received the worst service at Cell C in East Rand Mall.</p> <p> </p> <p>People responsible:</p> <p> </p> <p>Kenwyn</p> <p>Rolien</p> <p>Portia</p> <p> </p> <p>As I walked into the store, the above mentioned people were all standing at the entrance of the shop. All 3 made eye contract with me, but decided to carry on with their conversation. Eventually Portia "assisted" me. I told her that I am intressted in the Contract Buy Out. She said with a very smug attitude "Cell C doesn't do that since 01/05/2016", which is funny as I was told by 3 different Cell C consultants that you do. And was even told to go into a branch to make the process a bit easier. Portia was so relieved not to assist, and to get back to her really important personal conversation with the other two.</p> <p> </p> <p>i suggest that you investigate these 3 people, as they are costing you potential clients, and damaging your brand.</p> <p> </p> <p>I will rather remain with my current network that Dealing with Cell C.</p> <p> </p> <p> </p>
We apologise for the manner in which this matter was handled. This is not the norm or standard of service we want for our customers.
This will be addressed with the store manager and action to have this kind of behavior recified will be taken. Sincere apologies for the inconvenience caused.
Regards
Cell C | PN
Best regards,
We apologise for the manner in which this matter was handled. This is not the norm or standard of service we want for our customers.
This will be addressed with the store manager and action to have this kind of behavior recified will be taken. Sincere apologies for the inconvenience caused.
Regards
Cell C | PN
Best regards,
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