DISGUSTING SERVICE

The worse service i ever received. Years ago i lost my number due to cellc and now they are charging me fees that i did not agree to pay. Apparently they contracts now come excluding vat so when it is sold to you, an amount is stated which in my case was R499 and now i find out that it was excluding vat , which was not mentioned on the recording as itr was mentioned a few times that i will pay R499 a month and boom i find out now that it is not R499, it is R532. Furthermore a previous contract supposed to end in April and i am getting charged pro rata for a service that was already cancelled and ened in April so a different bill been charged for the past 2 months and going forward another bill for something not mentioned on recording. Gosh then to top it off, both the agents i spoke to were rude (Mbalenhle andStacey). Mbalenhlke supposed to call me back because the line was unclear (Still Waiting for that miracle) and Stacey said that i must cancel my contract if thats the case however, i did mention that i want the recording pulled out with all agreements for these incorrect amounts and want a supervisor to assist as this is ridiculous. Now apparently Mpho is busy and i must wait for assistance while i still get debited for incorrect charges. Mind you, Stacey still mentions that shes not been rude and asked if she can speak and a few minutes later, starts speaking on top of me because she does not want to hear my side of the story and assist. So much bull**** in one damn day. Highly Disgusted