Disgusting Service

On the 16/09/2015 I upgraded my contract via the call centre. After the lady \processed"my contract I was told that I will receive my new phone within 7 working days. Today the 22/09/2015 I call to follow up and to be told by Selisha that the lady did not complete the process. She promised to speak to the manager and get back to me that never happened. I called the call centre on numerous times today the manager was never available. Finally I held on for 10 minutes and got to speak to Selisha who told me on her system the status of the delivery says delivered meaning my phone is on the courier van. If not she said I must call again at 5pm if I don't receive it. I called again to be told Selisha is gone home so is the manager there is no other manager or supervisor who can help me. Nothing can be done in must call tomorrow morning. What kind of bull **** service is this. If they could not deliver they should have been honest. I need the phone delivered to my home by 9am tomorrow morning. I will not accept this as I am a loyal client. I will cancel my contract and also let others know that Cell C employs *********** staff who lie to customers."""