1 reviews | Active since Jul 2015
DISGUSTING SERVICE
I recieved my upgrade on Friday and have spoken to about 10 different people including a superviser who promised me I would get a call latest 10am this morning and STILL have not recieved my sim swap.Its now after 11 and Im on the phone yet again with an incompetant uninterested staff member telling me they called and I didnt answer....no missed calls on my cell or any voicemails and they said they called my office..... I am at my desk. Ive been here all morning as it is Monday. If I had not already recieved my phone I would move back to Vodacom as the service is absolutely disgusting. Cell C have made theexperience of getting an upgrade so horrible and something I do not wish to do again and when anyone else gets a new phone its a good experience..... I am so sorry I ever moved over to Cell C's network.
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Regards
Cell C | PN
Best regards,
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
Best regards,
