TP
Tiffany P
1 reviews | Active since Nov 2017
29 Nov 2017, 14:09
DISGUSTING SERVICE!!!
I am totally appauled at the service offered by the La Lucia Mal Cell C.
My phone was left at the store last week and I was told that I would be emailed a confirmation of receipt and I would be regularly updated regarding the process.
I called through yesterday and spoke to the manager, Shoaib and was told that I will receive my email in 5 minutes. To date I have not received anything!!!
I tried calling thereafter and I know that my calls are being avoided as I immediately called using another number and my call was answered.
This is not the first time that I have received such pathetic service from this branch. Every time i have been to this branch, they mess up everything! Their customer service is disgusting and they have no idea what they are doing!
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Cell C's replyOfficial
29 Nov 2017, 14:31Good afternoon Tiffany
Thank you for notifying us of the above. We really not impressed to learn of the service rendered and will be taking this up with the store.
An email has been sent through to one of our team members for assistance. Do expect a call.
Sincere apologies for this inconvenience.
Regards
Cell C | PN
Best regards,
Cell C's reply29 Nov 2017, 14:31
Official
Good afternoon Tiffany
Thank you for notifying us of the above. We really not impressed to learn of the service rendered and will be taking this up with the store.
An email has been sent through to one of our team members for assistance. Do expect a call.
Sincere apologies for this inconvenience.
Regards
Cell C | PN
Best regards,