1 reviews | Active since Mar 2015
Disgusting Service
I have been a cell c client for over ten years. Two accou ts my last account was for a R250.00pm internet bundle 2gigs on a Samsung Galaxy Tablet and a cell phone. For 8 months I hv recv my bill for the R250. last month after checking my debit orders I saw Cell C took off an amount of over one thousand rand, I am a pensioner dont work only use my tablet for browsing, emails and banking. I was told I used one and a half gigs ovrr my bundle which is impossible. After nummerous calls reference numbers going into cell c greenstone hill spending one hour there, noone can tell me why and what this extra charges was for, so I guess if they charged me R10000.00 I would just hv to shut up and pay. Who the hell do Cell C think they are, just to take the extra money I dont have and then with no explanation !! Not even a warning that i have gone over thats if i did! And all the extra large amounts charged are in the early hrs of the morning. I dont recoomend e Cell C they are *********** and dont look after their clients or even bother to follow up, so many promises and its been ten days since I have asked over and over again for <br> clarification. Still no reply !!! COMPETENT COMPANY ,!!!!!
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
Best regards,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
Best regards,
