DISGUSTING SERVICE

<p>I write for the second time in as many years borne from sheer frustration and exasperation! I recently took out a Pinnacle 600 contract with Cell C and received a Samsung Galaxy S8+. This has undoubtedly been the worst experience of my life!!! I have no signal, no data and no airtime in spite of the fact that I should have 600 minutes, 600 sms's and 6GB data per month! I have been back and forward with the East Rand Mall Manager and technical team who advised I do a sim swap, which I did. WITH ZERO JOY. I received several phone calls yesterday-clearly in an effort to resolve the issue (appreciated) but which dropped due to NO SIGNAL. I then received a narky email stating same and that they have endeavoured to contact me with no success. <strong>NOOOO YOU DON'T SAY? IRONIC THAT!?!?-I HAVE NO SIGNAL!!!</strong> I WAS HOLDING THE STUFFING PHONE IN MY HAND AND EACH TIME I TRIED TO ANSWER THE CALL DROPPED!!! YOUR FRUSTRATION IN ENDEAVOURING TO GET HOLD OF ME A COUPLE OF TIME IS WHAT I HAVE HAD TO ENDURE FOR 5 WEEKS AND WHILE I WOULD LOVE TO PHONE BACK I CAN'T BECAUSE I HAVE NO SIGNAL AND NO AIRTIME!!! CONSEQUENTLY I ALSO CANNOT DO ANY INTERNET/MOBILE BANKING EITHER. YOUR SERVICE IS NOTHING SHORT OF A DIABOLICAL-ONE CANNOT EVEN COMPLAIN ABOUT IT BECAUSE THERE IS NONE. I WILL BE TERMINATING MY CONTRACT AND <strong>I WILL NOT</strong> (<strong>CANNOT EVEN BEGIN TO STRESS THIS ENOUGH</strong>) BE PAYING ANY PENALTIES AND TAKING MY TWO CONTRACTS TO AN ACTUAL 'SERVICE PROVIDER' ABSOLUTELY DISGUSTING AND COMPLETELY LAUGHABLE!!!!</p>