1 reviews | Active since May 2016
Disgusting Service
<p>ract with cell c ended at the end of October and when we notified them in November,we were advised about a 30 days notice which we agreed on,on the 8 December,I than recieved an sms stating that the service has changed from contract to prepaid. In January I received an sms stating that my services wil be cut off due to no payment and in a few moments my services were indeed cut off, I called into the centre and spoke to an agent and she herself didn't understand,so I than asked to speak to the supervisor and she went through the account and she also understood what I was saying and she asked me to send her the proof of payments and she will escalate the matter,which I did,and also got a reference number ********** 565,to make matters worse,we had to deal with Rude agents like LUNGILE MTHEMBU,and to just cut the matter short. I will never subscribe to cell c anymore as soon as my data is fineshed up,I'm done with you.Never again.youl deserve a 5 star for the worse service provider.</p>
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Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Palesa has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Palesa has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
