Disgusting Service

I would like to lodge a complaint at the pethtic service that cell c have given me and continue to give me. I wish I had never taken any contract out with you. Vodacom gives much better service and there staff are more knowledgeable<br> I cancelled my data contract with you as I was told to do by both cell c Howard Centre and Tygervalley service centre. I sent email to asking to cancel someone was supposed to call me after two working days still waiting for that call. Went back to Tygervalley and they confirmed it had been cancelled. And all I would be charged is for prorata until 13th January. This prorata of the R199 that I usually pay. I got deducted R299 this month. Thats not prorata it more than double what I pay. I was never emailed or call and Tygervalley also never mentioned this.<br> I went to Canal walk yesterday and the staff there shine bright like a piece of coal. They said I was charged the discount. How you offer discounted rate and then when they cancel you just add on too there account the discounted rate. I was never informed. Please provide me the signed documentation where you informed me that this would be done.