DISGUSTING LEVEL SERVICE!!!!! ACTUALLY NO SERVICE!!!!!!!!!!!!

I processed 2 upgrades with a lady in Natal by the name of Kim on the 11/5/2020. On the 15/5/2020 I followed up on delivery and was advised the orders were still at the Cell C warehouse, however the one handset that I order was suddenly out of stock, but the other handset should get delivery Monday or Tuesday. I expressed that I was not happy and that they need to locate the handset ordered and supply it together with the other one on Monday. Monday morning I called RAM Couriers to query delivery and was advised they never had anything for me. I then called Cell C only to be advised the orders would only be released that afternoon. delivery by Wednesday. After getting the run around from 4 different people Kim, Stella, Alicia and Lettitia Manual (The Manager), On Friday 22/5/2020 I located a device that that offered to collect from a store, Kim advised me to request the store to hold the device in order for me to collect it today 25/5/2020 once the manager approved it. THIS MORNING ALICIA CALLED AND ADVISED ME I HAD 2 OPTIONS as THEY WOULD NOT APPROVE ME COLLECTING FROM THE STORE!!!!!!! 1st. Option: Wait for them to get stock no time frame available OR 2nd Option: Cancel the contract upgrade and go redo it at the store. So obviously I have cancelled the upgrade. The level of service or lack there of is shocking, they are extremely unhelpful and NOT prepared to assist their clients. PLEASE note I have 9 contracts with Cell C and have been with them for over 20 years. THIS WHOLE EXPERIENCE HAS LEFT A SOUR TASTE IN MY MOUTH AND I AM SHOCKED DISGUSTED AND EMBARRASSED FOR EVER ADVISING ANYONE TO USE CELL C.