TM
Tebogo M
1 reviews | Active since Dec 2017
19 Oct 2021, 23:51
Disgusting Ineptitude
Cell C I am still waiting for my refund. I now see that this mishap was caused by you when you changed the prices on the app while the app was live and did not bother to let customers know. gigs for R95 and now it is no longer there. I sent the bank statement already on Friday and nothing has been done. Yhoo you are exhausting man. You guys want to be follow around and pushed to do your working. What is the hold up? The number I was loading data on is ***
Helpful (0)
Replies (7)0
Replies (7)
Cell C's replyOfficial
20 Oct 2021, 07:52Hi Tebogo
Thank you for reaching out.
Do you have a reference umber we can follow up on?
^NH
Thank you for reaching out.
Do you have a reference umber we can follow up on?
^NH
Best regards,
Cell C's reply20 Oct 2021, 07:52
Official
Hi Tebogo
Thank you for reaching out.
Do you have a reference umber we can follow up on?
^NH
Thank you for reaching out.
Do you have a reference umber we can follow up on?
^NH
Best regards,
TM
Tebogo M's updateReviewer Update
20 Oct 2021, 14:33I was never given a ref number, I was told to send a copy of my bank statement ***. And I never heard from that individual ever again.
TM
Tebogo M's update20 Oct 2021, 14:33
Reviewer Update
I was never given a ref number, I was told to send a copy of my bank statement ***. And I never heard from that individual ever again.
Cell C's replyOfficial
21 Oct 2021, 07:57Hi Tebogo
Please advise when the proof of purchase was sent , as it's still marked as not received?
^NH
Please advise when the proof of purchase was sent , as it's still marked as not received?
^NH
Best regards,
Cell C's reply21 Oct 2021, 07:57
Official
Hi Tebogo
Please advise when the proof of purchase was sent , as it's still marked as not received?
^NH
Please advise when the proof of purchase was sent , as it's still marked as not received?
^NH
Best regards,
TM
Tebogo M's updateReviewer Update
21 Oct 2021, 13:20I sent a proof of payment on the 16, that was on Saturday at 14:34. Please check your records. i would attach it here if the was an option to do so.
TM
Tebogo M's update21 Oct 2021, 13:20
Reviewer Update
I sent a proof of payment on the 16, that was on Saturday at 14:34. Please check your records. i would attach it here if the was an option to do so.
Cell C's replyOfficial
21 Oct 2021, 15:04Thank you, we have found your email and forwarded to the lady dealing with your query.
^NH
^NH
Best regards,
Cell C's reply21 Oct 2021, 15:04
Official
Thank you, we have found your email and forwarded to the lady dealing with your query.
^NH
^NH
Best regards,
TM
Tebogo M's updateReviewer Update
25 Oct 2021, 10:35Wow, I can't believe it takes you this long to refund R95 or load just 2 plus 1 gigs. I really am beyond disappointed. I have to comment here to get some sort of feedback or else I just get blatantly ignored. I see you are following in the foot steps of your government. Just empty promises!
TM
Tebogo M's update25 Oct 2021, 10:35
Reviewer Update
Wow, I can't believe it takes you this long to refund R95 or load just 2 plus 1 gigs. I really am beyond disappointed. I have to comment here to get some sort of feedback or else I just get blatantly ignored. I see you are following in the foot steps of your government. Just empty promises!
TM
Tebogo M's updateReviewer Update
28 Oct 2021, 09:22You still have not rep**** or refunded me. I am so disappointed
TM
Tebogo M's update28 Oct 2021, 09:22
Reviewer Update
You still have not rep**** or refunded me. I am so disappointed