Disgusting customer service

I am disgusted in Cell C. I have 2 cellphone accounts and I emailed them on various occasions to change my banking details. They have done it for the one and not the other. I only saw now that they have not debuted for the other account as I was uNader the impression this would be paid by debit order again after giving my banking details. Now I see on ITC they have recorded that I am 30 days in arrears! Not a phone call nothing!!

Please remove that from my ITC record as this is clearly your error!!

Please change my banking details like I previously have given you.

I am very shocked at your terrible customer service!!!!!!