DISGUSTING CUSTOMER SERVICE! ACCOUNTS DEPARTMENT & CALL CENTRE COMPLETELY USELESS!

Item: Cell C
Rating: 1
Author: Bianca S

DISGUSTED by the level of service! Call centre is COMPLETELY useless. Call centre agents are *********** and rude! The noise generated from the other call centre agents is juvenile - get better acoustic desk dividers.

Not only is there S$#% happening with your accounts department - when one calls to check whats happening, you are greeted with stupid on the other end!

WANT MY CONTRACT CANCELLED IMMEDIATELY!

Helpful (0)

Replies (1)

Cell C's replyOfficial

17 May 2018, 07:28

Good morning Bianca

Thank you for notifying us of the above.

Sincere apologies for the unsatisfactory service and inconvenience caused. We will address this matter with the relevant departments to have this kind of behaviour rectified.

We want all our customers to be given proper service.

Regards
Cell C | PN

Cell C's reply17 May 2018, 07:28

Official

Good morning Bianca

Thank you for notifying us of the above.

Sincere apologies for the unsatisfactory service and inconvenience caused. We will address this matter with the relevant departments to have this kind of behaviour rectified.

We want all our customers to be given proper service.

Regards
Cell C | PN