JM
Japhta M

1 reviews | Active since Jan 2018

25 Jan 2018, 08:26

Disgusting customer service

Dear Lovely South Africans

Never ever become a victim of these manipulative disgusting companies like cellc,they do adverti*****ts that r so misleading,I m so gatvol with cellc,I shouldn't have left vodacom,at least they conduct business professionally and have well trained stuff

Well first things first,I have changed payment method from dr Oder to cash payment,as I wanted to leave standard bank for their ****ty service,only to learn that cellc carried on debiting the cheque account that was not in use,now after 9 months,standard bank says I m owing them R7000 worth of bank charges,when I ask cellc M told that I didn't send the email whereas I did,more than once

So these blood suckers called standard bank I also told them to close down the account and they refused, they said that I must pay the bank charges first,so that the charges can multiply,and eventually they'll come and repossess my house and car

So be careful of these people they don't care about u,they just care about ur money,standard bank and cellc,same wattsapp group

0
Replies (2)
Cell C
Cell C's reply25 Jan 2018, 08:47
Official

Good morning Japhta

We will look into this matter and assist accordingly. Apologies for the poor service.

An investigation will be done and you will be provided with feedback.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply25 Jan 2018, 12:15
Official

Danielle has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN

Best regards,