Disgusting customer service
<p>I'm extremely Irate by the appalling service I received from cell c call centre, I called through two months ago every single day and spoke to numerous consultants whom were extremely unprofessional and couldn't assist, instead asked me to call over and over I finally spoke to a Dudu who referred me to a manager Mbali who guaranteed the phone would be sorted out in less that 4 days it's now been over a month and a half and NOTHINGS been done I can not receive msgs, calls ect my mobile now is of no purpose due to cell c 's disgusting attitude and lack of professionalism. I'm honestly thinking of changing to a more reliable network. </p>
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard service we want for our customers.
One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard service we want for our customers.
One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Please be advised that Lungi could not get hold of you on your contact number. However, she will keep trying.
Regards
Cell C | PN
Please be advised that Lungi could not get hold of you on your contact number. However, she will keep trying.
Regards
Cell C | PN
