Disgusting client service

I contacted CellC on 28 November 2020 to request a Data Validation Report for the month of August. When I requested the report I was told that it will take 30 days to sent me this report. Well, needless to say that 28 December have passed without any report or feedback from CellC. I phoned on the 6th of January 2021 to follow up on my request and was put through to a Supervisor. He told me that I will have the report before Friday, 8 January 2021. I have phoned CellC every 2nd day since the 8th of January with no luck. Each time I have to leave a message for the Supervisor that will phone me back because he is busy on another call. He is still busy on that call till today. It is the 26th of January 2021 and still I have no report or any feedback from CellC. They don't even have the decency to return my calls. This is suppose to be a communications company but with service like this it is a miracle that they are still open. I will NOT recommend any person to use this service provider as they are not competent to deliver a simple report in 60 days.