Disgusting Cell C service

Since last week Monday I have had no signal on the phone. Remains on Emergency calls only. Called the call centre about 9 times already, keep being advised to do the same thing. Eventually yesterday spoke to Boitumelo who escalated the matter to 'back office'. Today Whitney calls and advises me to buy data which I know is not the problem which I agree to. She says she will call back and after 2 hours I am still waiting for the call back! The excuses given this week has been that they cutting costs and using Vodacom tower ? but that is just a **** excuse because the problem is the phone. This phone is used for business purposes and not even 1 year old. Disgusting service