BA
Bridget A
1 reviews | Active since Nov 2024
05 May 2025, 11:01
Disgusting Behavior for the second time in 2025
For the second time this year I have been told that there is an amount that is 30 days in arrears. And yet again I am having to send you some sort of proof that I have PAID you money. The last experience was disgusting to say the least as it took 3 weeks before there was any resolution. I want this resolved by 15h00 08/05/2025. THERE ARE NO NEGOTIATIONS.
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Cell C's replyOfficial
05 May 2025, 12:01Dear Bridget,
Thank you for getting in touch, and we sincerely apologise for the repeated inconvenience and the frustration it has caused.
We completely understand your concern regarding the arrears notification and the time it took to resolve the previous incident.
To assist us in resolving this swiftly, we kindly request that you forward your most recent proof of payment to *** with your Cell C number as the subject.
Our team will ensure a prompt review and resolution ahead of your requested deadline.
Regards,
Cell C | MN
Thank you for getting in touch, and we sincerely apologise for the repeated inconvenience and the frustration it has caused.
We completely understand your concern regarding the arrears notification and the time it took to resolve the previous incident.
To assist us in resolving this swiftly, we kindly request that you forward your most recent proof of payment to *** with your Cell C number as the subject.
Our team will ensure a prompt review and resolution ahead of your requested deadline.
Regards,
Cell C | MN
Best regards,
Cell C's reply05 May 2025, 12:01
Official
Dear Bridget,
Thank you for getting in touch, and we sincerely apologise for the repeated inconvenience and the frustration it has caused.
We completely understand your concern regarding the arrears notification and the time it took to resolve the previous incident.
To assist us in resolving this swiftly, we kindly request that you forward your most recent proof of payment to *** with your Cell C number as the subject.
Our team will ensure a prompt review and resolution ahead of your requested deadline.
Regards,
Cell C | MN
Thank you for getting in touch, and we sincerely apologise for the repeated inconvenience and the frustration it has caused.
We completely understand your concern regarding the arrears notification and the time it took to resolve the previous incident.
To assist us in resolving this swiftly, we kindly request that you forward your most recent proof of payment to *** with your Cell C number as the subject.
Our team will ensure a prompt review and resolution ahead of your requested deadline.
Regards,
Cell C | MN
Best regards,