LN
Leah N

1 reviews | Active since Aug 2019

14 Aug 2019, 16:39

Disgusting attitude from call center.

A cell c consultant just called me from this number ***. My contract is in my fathers name. She wanted to speak to him so I explained that this is not his number or his cell phone as this contract is for me. When i refused to give her my fathers cellphone number she started getting rude and right at the end of the call she threatened me by implying that she would be doing something to my contract and put the phone down in my ear. UNNACEPTABLE.

0
Replies (1)
Cell C
Cell C's reply27 Aug 2019, 09:44
Official
Good morning Leah

Apologies for the delayed response, we were experiencing technical difficulties.

We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want for our customers. 

Regards
DA