Disgusting and unacceptable service from Cell C -

<p>My contract - was due to end on the 17th January 2017, I received a call from the sales/ retentions department around October, November and Even December 2016 enquiring if I will do an upgrade. on every occassion i have informed the staff that I do not wish to continue with my contract, I would like to cancel it and keep my number. None of them cared to inform me that I should call another department. I called in on the 23/03/2017 to speak to the contact centre about something else, I was informed that my contract is very much active and to cancel i have to wait until the end of April. None of the people I spoke to yesterday took the time to verify my story and listen to the calls that were made to me. They did not care to even check, their time is too precious to waste on me who has been a client to Cellc since 2006. I am so heartbroken and frustrated. to think i have to keep paying just because Cell c did not do their job. where is TCF in all of this? should i walk away with the believe that Cell c does not care about its customers? if anyone asks me about Cell c that is the feedback I will give, should my relationship with Cell C end on such a bitter note? </p> <p>I dont even think i will get a response to this...</p> <p> </p>